Engine & Job Details
ALL FIELDS MUST BE COMPLETED. Please note that DEUTZ AG - UK Branch will hold customers liable for any costs incurred by us as a consequence of incorrect or inadequate information supplied.
- Engine & Job Details
- Machine Location
- Your Details
Engine Serial Number
Engine Operating Hours
Machine Serial Number
Date into Service
Details of fault / work required
Are you claiming warranty?
Site / Company Name
Contact Telephone Number
Preferred date of engineer visit
Preferred time of engineer visit
*Please note that requested travel / working time outside normal hours (Monday - Friday 08:00 - 18:00) will be charged at overtime rates.
Additional site information (access restrictions etc.)
Please note that a purchase order number is required before work can be undertaken - even if you are claiming warranty. Request for Service forms returned without a purchase order number will be rejected. Please also forward a copy of your purchase order to us at [email protected]
Purchase order no.
Service requested under warranty is carried out subject to acceptance of the claim by DEUTZ AG - UK Branch and the value of any work carried out may, at our discretion, be charged to you (the company requesting the service) if the claim is rejected. All service work is undertaken in accordance with DEUTZ AG - UK Branch's standard terms and conditions of supply (a copy of which is available upon request or downloadable from the link at the bottom of this page).
All service work will be invoiced according to DEUTZ AG - UK Branch's charge rates for service except by prior agreement. Please note that engineers' labour and travelling time will be charged per hour or part thereof and that travel and mileage charges are calculated based on an assumed journey to or from site, starting from the home base of the attending engineer.