Request Service Engineer

Engine & Job Details

ALL FIELDS MUST BE COMPLETED. Please note that DEUTZ AG - UK Branch will hold customers liable for any costs incurred by us as a consequence of incorrect or inadequate information supplied.

Your Details

  • Engine & Job Details
  • Machine Location
  • Your Details

Engine Details

Engine Type

Engine Serial Number

Engine Operating Hours

Machine Manufacturer

Machine Type/Model

Machine Serial Number

Date into Service

Job Details

Details of fault / work required

Are you claiming warranty?

Machine Location

Site / Company Name

Address

Contact Name

Contact Telephone Number

Email Address

Preferred date of engineer visit

Preferred time of engineer visit

*Please note that requested travel / working time outside normal hours (Monday - Friday 08:00 - 18:00) will be charged at overtime rates.

Additional site information (access restrictions etc.)

Your Details

Company Name

Invoice Address

Please note that a purchase order number is required before work can be undertaken - even if you are claiming warranty. Request for Service forms returned without a purchase order number will be rejected. Please also forward a copy of your purchase order to us at [email protected]

Purchase order no.

Service requested under warranty is carried out subject to acceptance of the claim by DEUTZ AG - UK Branch and the value of any work carried out may, at our discretion, be charged to you (the company requesting the service) if the claim is rejected. All service work is undertaken in accordance with DEUTZ AG - UK Branch's standard terms and conditions of supply (a copy of which is available upon request or downloadable from the link at the bottom of this page).

All service work will be invoiced according to DEUTZ AG - UK Branch's charge rates for service except by prior agreement. Please note that engineers' labour and travelling time will be charged per hour or part thereof and that travel and mileage charges are calculated based on an assumed journey to or from site, starting from the home base of the attending engineer.

Contact Name

Contact Telephone

Contact Email

I confirm that I have read the above and that I am authorised to request chargeable service on behalf of the company.